Vision:
Health, Hope, and an HIV-Free Future

Mission:

To Ensure Healthy, Thriving Families and an End to Paediatric AIDS

Dear m2m Family, Friends, and Supporters,

There is no one way to describe 2020, other than that it was no ordinary year. It was a year that most of us could not have imagined, and it challenged us in ways we did not think possible. Never before in our lifetimes have so much uncertainty, fear, and suffering been felt in almost every corner of the globe—reminding us just how interconnected our world and lives have become. It united us in our gratitude and celebration for the brave essential workers who risked their lives on the frontlines to keep us safe and healthy. 2020 shone a bright light on science and technology with the rapid development of testing, treatment, and vaccines for COVID-19, while laying bare the gross inequities in healthcare. Inarguably, it was a year that none of us will ever forget—with the hardships and bright moments indelibly etched in our memories. 

At mothers2mothers (m2m), 2020 was full of challenges, perseverance, and—perhaps surprisingly—growth. The incredibly fast spread of COVID-19 across Africa was terrifying, raising fears of its impact on the continent’s already critically overstretched health systems. We rapidly responded and adapted our model to protect the women employed on the frontlines as Mentor Mothers—who were designated as essential workers in countries on lockdown—while making sure our clients continued to receive support and health services, including COVID-19 education and support.  

COVID-19 pushed us to innovate and adapt how we deliver our services, which will have a lasting and positive impact on our programme for years to come. We quickly expanded our eServices to ensure our frontline staff could continue providing services when they could not meet clients in person. We also accelerated the launch of our Virtual Mentor Mother Platform, an interactive WhatsApp chatbot tool, which opened a new way for us to bring trusted information and support on COVID-19 and other critical health issues to more people. 

Even amid COVID-19 lockdowns and restrictions, m2m continued to grow during a widespread pandemic. We launched a programme in Tanzania, and began full implementation of our services in Angola and Ghana, bringing the total number of country programmes to 10. m2m served a total of 1,331,449 new and returning clients in 2020 through direct services and technical assistance, an increase of 4% from the year before. We broadened our client base—reaching more children, adolescents, and young adults—in line with our commitment to achieve health for all. We also deepened our service areas for our core clients, including adding prevention and management of non-communicable diseases (NCDs) such as hypertension and diabetes.   

Our success last year was only possible because of the extraordinary, unwavering support and flexibility of our existing donors. We are so grateful to our donors, partners, board members and trustees, staff, and friends who stood with us throughout this challenging year. Moreover, the generous emergency funds we received from new and existing donors and partners, made it possible for us to continue to provide life-saving services to the women and families we serve at a time when they needed it most. Thank you for standing by our frontline staff and supporting their vital work. 

At m2m, we will not forget 2020…a year that despite fear, deep hardships, and extreme loss, we delivered on our mission—ensuring healthy, thriving families and an end to paediatric AIDS. To find out more about this unprecedented year and the many things it meant to m2m, please continue scrolling to read Part One of our 2020 Annual Report. 

Asante sana, Dankie, Enkosi, Ke a leboha, Natotela, Ndi a livhuhu, Ndza Khensa, Ngiyabonga, Ngiyathokoza, Nyanja, Obrigado, Siyabonga, Webale nyo, Zikomo, and Gracias...

Frank Beadle de Palomo
President & Chief Executive Officer

Dear m2m Family, Friends, and Supporters,

There is no one way to describe 2020, other than that it was no ordinary year. It was a year that most of us could not have imagined, and it challenged us in ways we did not think possible. Never before in our lifetimes have so much uncertainty, fear, and suffering been felt in almost every corner of the globe—reminding us just how interconnected our world and lives have become. It united us in our gratitude and celebration for the brave essential workers who risked their lives on the frontlines to keep us safe and healthy. 2020 shone a bright light on science and technology with the rapid development of testing, treatment, and vaccines for COVID-19, while laying bare the gross inequities in healthcare. Inarguably, it was a year that none of us will ever forget—with the hardships and bright moments indelibly etched in our memories. 

At mothers2mothers (m2m), 2020 was full of challenges, perseverance, and—perhaps surprisingly—growth. The incredibly fast spread of COVID-19 across Africa was terrifying, raising fears of its impact on the continent’s already critically overstretched health systems. We rapidly responded and adapted our model to protect the women employed on the frontlines as Mentor Mothers—who were designated as essential workers in countries on lockdown—while making sure our clients continued to receive support and health services, including COVID-19 education and support.  

COVID-19 pushed us to innovate and adapt how we deliver our services, which will have a lasting and positive impact on our programme for years to come. We quickly expanded our eServices to ensure our frontline staff could continue providing services when they could not meet clients in person. We also accelerated the launch of our Virtual Mentor Mother Platform, an interactive WhatsApp chatbot tool, which opened a new way for us to bring trusted information and support on COVID-19 and other critical health issues to more people. 

Even amid COVID-19 lockdowns and restrictions, m2m continued to grow during a widespread pandemic. We launched a programme in Tanzania, and began full implementation of our services in Angola and Ghana, bringing the total number of country programmes to 10. m2m served a total of 1,331,449 new and returning clients in 2020 through direct services and technical assistance, an increase of 4% from the year before. We broadened our client base—reaching more children, adolescents, and young adults—in line with our commitment to achieve health for all. We also deepened our service areas for our core clients, including adding prevention and management of non-communicable diseases (NCDs) such as hypertension and diabetes.   

Our success last year was only possible because of the extraordinary, unwavering support and flexibility of our existing donors. We are so grateful to our donors, partners, board members and trustees, staff, and friends who stood with us throughout this challenging year. Moreover, the generous emergency funds we received from new and existing donors and partners, made it possible for us to continue to provide life-saving services to the women and families we serve at a time when they needed it most. Thank you for standing by our frontline staff and supporting their vital work. 

At m2m, we will not forget 2020…a year that despite fear, deep hardships, and extreme loss, we delivered on our mission—ensuring healthy, thriving families and an end to paediatric AIDS. To find out more about this unprecedented year and the many things it meant to m2m, please continue scrolling to read Part One of our 2020 Annual Report. 

Asante sana, Dankie, Enkosi, Ke a leboha, Natotela, Ndi a livhuhu, Ndza Khensa, Ngiyabonga, Ngiyathokoza, Nyanja, Obrigado, Siyabonga, Webale nyo, Zikomo, and Gracias...

Frank Beadle de Palomo
President & Chief Executive Officer

While COVID-19 reached the African continent later than other parts of the world, it spread exponentially, with cases reported in all but two countries in a matter of weeks. Some experts called the virus a “ticking timebomb,” fearing the impact it could have on Africa’s already overstretched health systems. 


m2m moved quickly to protect the 1,700 women employed as Mentor Mothers—who were designated as essential workers in countries on lockdown—while making sure our clients continued to receive vital support and services.  

This included navigating complex and frustrating supply chains to procure personal protective equipment (PPE), and rapidly distributing information on COVID-19 to our staff and clients and implementing safety protocols.  


Worried that COVID-19 would disrupt the distribution of antiretrovirals, we worked with Ministries of Health to make sure our clients could receive multiple-months scripting of these lifesaving drugs, and in some countries we received permission to distribute medication refills for the first time.  

With restrictions limiting Mentor Mothers from meeting with clients in person, we pivoted our service delivery—expanding and enhancing our eServices so that Mentor Mothers could provide their clients with routine, continuous follow up and support by phone or WhatsApp. 

While COVID-19 reached the African continent later than other parts of the world, it spread exponentially, with cases reported in all but two countries in a matter of weeks. Some experts called the virus a “ticking timebomb,” fearing the impact it could have on Africa’s already overstretched health systems. 


m2m moved quickly to protect the 1,700 women employed as Mentor Mothers—who were designated as essential workers in countries on lockdown—while making sure our clients continued to receive vital support and services.  

This included navigating complex and frustrating supply chains to procure personal protective equipment (PPE), and rapidly distributing information on COVID-19 to our staff and clients and implementing safety protocols.  


Worried that COVID-19 would disrupt the distribution of antiretrovirals, we worked with Ministries of Health to make sure our clients could receive multiple-months scripting of these lifesaving drugs, and in some countries we received permission to distribute medication refills for the first time.  

With restrictions limiting Mentor Mothers from meeting with clients in person, we pivoted our service delivery—expanding and enhancing our eServices so that Mentor Mothers could provide their clients with routine, continuous follow up and support by phone or WhatsApp. 

We also accelerated the development and launch of the Virtual Mentor Mother Platform (VMMP)—an interactive tool run on the WhatsApp messaging platform. It enables users to access vital health information and service referrals on COVID-19 and other important health topics from a trusted source at their convenience, and in their preferred language, which they can easily share with family and friends. 


Even in the midst of this challenging year, m2m launched in Tanzania and began full implementation of our services in Angola and Ghana. This brought the total number of our country operations to 10, surpassing our strategic goal of expanding into two new countries by 2021. 


For the first time, Mentor Mothers began providing services to prevent and manage diabetes, hypertension, and other noncommunicable diseases (NCDs), thanks to support from the Medtronic Foundation. NCDs are a large and growing public health issue in sub-Saharan Africa, especially among our client cohort of individuals living with HIV. Untreated and uncontrolled NCDs increase the risk of serious COVID-19 health challenges.

We also accelerated the development and launch of the Virtual Mentor Mother Platform (VMMP)—an interactive tool run on the WhatsApp messaging platform. It enables users to access vital health information and service referrals on COVID-19 and other important health topics from a trusted source at their convenience, and in their preferred language, which they can easily share with family and friends. 


Even in the midst of this challenging year, m2m launched in Tanzania and began full implementation of our services in Angola and Ghana. This brought the total number of our country operations to 10, surpassing our strategic goal of expanding into two new countries by 2021. 


For the first time, Mentor Mothers began providing services to prevent and manage diabetes, hypertension, and other noncommunicable diseases (NCDs), thanks to support from the Medtronic Foundation. NCDs are a large and growing public health issue in sub-Saharan Africa, especially among our client cohort of individuals living with HIV. Untreated and uncontrolled NCDs increase the risk of serious COVID-19 health challenges.

Not even a global pandemic could stop our signature Cycle2Zero fundraising event from happening this year—pivoting from an in-person cycle through one of the countries we operate in to a virtual challenge (Cycle2Zero@home). Fortunately, this did not put a damper on enthusiasm, with participants covering over four million kilometres and raising more crucial funds than ever before. 


Like much of the world, life at m2m quickly moved online. We were able to share our work and impact virtually at a number of global events—including the  23rd International AIDS Conference and the WOW Global 24 Festival, the first-ever free 24-hour online festival uniting women and girls across the world.  


We were so grateful to existing and new donors and to our partners whose unwavering support and flexibility, even with many competing demands, ensured that we could rapidly adapt and innovate our programme to protect our frontline staff and provide services and support to clients in the face of not one, but two global pandemics—COVID-19 and HIV. 

Not even a global pandemic could stop our signature Cycle2Zero fundraising event from happening this year—pivoting from an in-person cycle through one of the countries we operate in to a virtual challenge (Cycle2Zero@home). Fortunately, this did not put a damper on enthusiasm, with participants covering over four million kilometres and raising more crucial funds than ever before. 


Like much of the world, life at m2m quickly moved online. We were able to share our work and impact virtually at a number of global events—including the  23rd International AIDS Conference and the WOW Global 24 Festival, the first-ever free 24-hour online festival uniting women and girls across the world.  


We were so grateful to existing and new donors and to our partners whose unwavering support and flexibility, even with many competing demands, ensured that we could rapidly adapt and innovate our programme to protect our frontline staff and provide services and support to clients in the face of not one, but two global pandemics—COVID-19 and HIV. 

Voices from the Frontline

Voices From the Frontlines

Donors

mothers2mothers is grateful to the many partners and donors who support our work. Their generosity in 2020 helped transform the health and lives of over one million women, children, adolescents, and men across sub-Saharan Africa this year alone. Thank you!

To see our 2020 donors, click here

"At Johnson & Johnson, we know good health doesn’t always start in hospitals or with a doctor; it starts in homes or communities. Community health workers are often the first and only link for communities to get the care they need, changing how people think about their health and care for themselves and their families. That’s why we’ve been proud partners of mothers2mothers for the past 16 years and walked alongside them as they have shaped and grown a service model that delivers impactful care to the communities they serve.   They back up this incredible, people-centric model with robust operational support and measurement and evaluation which enables them to continuously improve and strengthen as they grow.  We’re so grateful to the incredible Mentor Mothers who are on the frontline daily – helping their communities live safer lives and thrive – thank you!"
– Laura Nel, Director, Johnson & Johnson Global Community Impact, Africa
“ The peer-led Mentor Mother model featuring younger Mentor Mothers is proving to be the best channel, not only to bring services closer to the people and bridge the service gaps, but also to contribute to greater engagement from beneficiaries to be retained in HIV care and adhering to treatment…especially during a humanitarian crisis. These young Mentor Mothers work at health facilities, door-to-door in their communities, and in settlements for internally displaced people, engaging in case finding and delivery of lifesaving services. UNICEF is thankful to these young mothers for their commitment and bravery, at this remarkable time, working in very difficult situations to help their peers in need.”
– Dr. Mireille Tribie, HIV/AIDS Manager, UNICEF Mozambique
“The health workers are the backbone of the health system all around the world. Now, more than ever, these frontline workers have become the heart and soul of the war against the COVID-19 pandemic. The peer-led Mentor Mother model is proving to be the best channel to bring services closer to the people and in bridging the service gaps brought about by the pandemic. Mentor Mothers work both at health facilities and door-to-door in their communities to deliver lifesaving services. We salute all frontline workers who dedicate their lives daily to the service of humanity. You are our heroes.”
– Thembeka Sonkwele, Project Management Specialist, USAID/Southern Africa

Donors

mothers2mothers is grateful to the many partners and donors who support our work. Their generosity in 2020 helped transform the health and lives of over one million women, children, adolescents, and men across sub-Saharan Africa this year alone. Thank you!

To see our 2020 donors, click here

"At Johnson & Johnson, we know good health doesn’t always start in hospitals or with a doctor; it starts in homes or communities. Community health workers are often the first and only link for communities to get the care they need, changing how people think about their health and care for themselves and their families. That’s why we’ve been proud partners of mothers2mothers for the past 16 years and walked alongside them as they have shaped and grown a service model that delivers impactful care to the communities they serve.   They back up this incredible, people-centric model with robust operational support and measurement and evaluation which enables them to continuously improve and strengthen as they grow.  We’re so grateful to the incredible Mentor Mothers who are on the frontline daily – helping their communities live safer lives and thrive – thank you!"
– Laura Nel, Director, Johnson & Johnson Global Community Impact, Africa
“ The peer-led Mentor Mother model featuring younger Mentor Mothers is proving to be the best channel, not only to bring services closer to the people and bridge the service gaps, but also to contribute to greater engagement from beneficiaries to be retained in HIV care and adhering to treatment…especially during a humanitarian crisis. These young Mentor Mothers work at health facilities, door-to-door in their communities, and in settlements for internally displaced people, engaging in case finding and delivery of lifesaving services. UNICEF is thankful to these young mothers for their commitment and bravery, at this remarkable time, working in very difficult situations to help their peers in need.”
– Dr. Mireille Tribie, HIV/AIDS Manager, UNICEF Mozambique
“The health workers are the backbone of the health system all around the world. Now, more than ever, these frontline workers have become the heart and soul of the war against the COVID-19 pandemic. The peer-led Mentor Mother model is proving to be the best channel to bring services closer to the people and in bridging the service gaps brought about by the pandemic. Mentor Mothers work both at health facilities and door-to-door in their communities to deliver lifesaving services. We salute all frontline workers who dedicate their lives daily to the service of humanity. You are our heroes.”
– Thembeka Sonkwele, Project Management Specialist, USAID/Southern Africa

Boards

m2m globally is made up of three separate legal entities: mothers2mothers South Africa, mothers2mothers (U.K.) Limited, and mothers2mothers United States. Each entity, committed to a shared mission, is governed by a set of independent Board of Directors/Trustees. Our Directors/Trustees are a diverse group of individuals committed to ensuring healthy, thriving families and an end to paediatric AIDS. 

South Africa Board of Directors 

Dr. Mitch Besser
Interim Chair, m2mSA
Founder, m2m 

The Reverend Canon Chris Ahrends 
Anglican Church of Southern Africa 

Frank Beadle de Palomo 
President & Chief Executive Officer, m2m 

Dr. Lynne Cornelissen 
Research Clinician, Stellenbosch University’s Family Centre for Research with Ubuntu 

Dr. Samukeliso Dube 
General Manager, Afrocentric Health 

Peggy Grueninger  
Head of Corporate Donations and Philanthropy, F. Hoffmann-La Roche 

Tom Kagerer* 
m2mSA Board Observer
Partner, LGT Venture Philanthropy 

Derek Lubner 
Philanthropist 

Musa Makhunga  
Founding Managing Director, HR Matters Holdings 

Herschelle Milford
Organisational Development Consultant 

“It is the most humbling experience to have seen m2m grow from an idea 20 years ago to become the phenomenal global organisation it is today. It goes to show that a clear vision, supported by committed people focusing their energies on carrying out its mission, will always inspire and spur on others to lend a hand!”
– Musa Makhunga 

Jolly Mokorosi
Financial Services Professional and Business Owner 

Gillian Mthandi
Director of Human Resources, m2m 

Chad D. Rathner
Secretary, m2mSA
Chief Operating Officer, m2m 

Boitumelo Semete-Makokotlela, PhD, MMFI  
CEO, South African Products Regulatory Authority 

“I am constantly inspired by the dedication and passion of both our Mentor Mothers and clients. COVID-19 has been the disruptor that we did not see coming, but the flexibility, commitment, compassion, and grace with which this pandemic has been approached by m2m’s frontline health workers, and the broader team, has humbled me. Their human dignity and professionalism should be emulated by other organisations that serve humanity.”
– Jolly Mokorosi 

United Kingdom Board of Trustees 

Carl Stewart
Chair, m2mUK 
Global Head of Platform Origination, HSBC

Carolina Manhusen Schwab 
Vice-Chair, m2mUK
Economist and Philanthropist 

Dr. Tim Evans
Medical Doctor 

Carolyn Hardy
CEO, Catherine Hamlin Fistula Foundation 

Andrea Hartley
Founder and CEO, Skating Panda 

Marigo Kehoe  
Executive Producer 

“mothers2mothers’ peer-to-peer model provides a pioneering and measurable approach to solving some of the hardest-to-solve challenges affecting women and families in Africa. That’s why I enjoy being involved and working with its leadership to make the next decade even more transformative.”
– Andrea Hartley 

Keith Kibirango  
Director of Philanthropy and Private Sector Engagement, Crown Agents 

Derek Lubner  
Philanthropist 

Nicolás Martín  
Partner, Herbert Smith Freehills 

Daphne Metland 
Director, Thrive 

United States Board of Directors 

Colin Freund 
Chair, m2mUS
CEO, MODRA Pharmaceuticals

Laura Bartlett  
Vice-Chair, m2mUS  
Retired Chief Financial Officer & Chief Operations Officer 

Frank Beadle de Palomo* 
President & Chief Executive Officer, m2m 

Dr. Mitch Besser
Founder, m2m 

Paul Boskind, Ph.D.** 
Owner and CEO, Deer Oaks Behavioral Health Organization 

Leslie Brunner  
Chief People Officer, Devoted Health 

Colleen Hancock  
Advisor and Mentor 

Ariel Knowles  
Finance Professional & Consultant 

Terry D. Peigh  
Senior Vice President, Managing Director, Interpublic Group (IPG) 

Meena Ravella 
Advisor & Consultant 

“The year 2020 will forever be defined by the [ongoing] COVID-19 pandemic, and the work of m2m’s frontline staff has become even more critical during this time. Our Mentor Mothers are 'essential workers' in every sense—trusted by their communities in delivering lifesaving health education and important updates in response to both COVID-19 and HIV/AIDS. For our clients living with HIV, for whom COVID-19 is understood to pose an increased risk, this has been absolutely vital.”
– Ariel Knowles 

Mojisola Rotibi  
Consultant  

Kate Schachern  
Partner, Rabin Martin 

Robin Allinson Smalley* 
Co-Founder and Chief Connector, m2m 

Officers of the Corporation

Chad D. Rathner
Secretary, m2mSA
Chief Operating Officer, m2m

Muhammad Salie
Treasurer, m2mSA and m2mUS
Director, Finance and Administration, m2m

Sarah Sheldon
Secretary, m2mUS
Senior Grants and Compliance Manager, m2m

* Non-voting Member 
** On hiatus

Contact Us

Global HQ: mothers2mothers South Africa
33 Martin Hammerschlag Way, 5th Floor, Foreshore
Cape Town, South Africa 8001
office: +27 (0)21 466 9160
contact: info@m2m.org

Europe: mothers2mothers U.K.
office: +44 (0) 203 867 7120 
contact: europe@m2m.org

North America: mothers2mothers U.S.
office: +1 (323) 969 0445 
contact: us@m2m.org

To engage with us or support us, please contact:
Emma France
 
Global Development and Strategic Engagement Director 
emma.france@m2m.org

La Chenna Cromer 
Business Development Director 
lachenna.cromer@m2m.org 

Rebecca Silver Fisher 
North America Director 
rebecca.fisher@m2m.org 

Website | Facebook | Twitter |Instagram | LinkedIn | YouTube